DriveQuality

Last updated: October 13, 2026

DriveQuality records your drives, replays them on a map with the moments that mattered, scores how smoothly you drove, and keeps your car costs and care reminders. This policy explains what DriveQuality collects, where it goes, how long we keep it and how to delete it.

DriveQuality is research-informed. It is not a medical, legal, insurance, crash-risk, or safety rating.

Who operates DriveQuality

DriveQuality is operated by Palm Tree Dreams Inc. for the DriveQuality app and backend services.

Contact:

Your account

  • DriveQuality creates an account for you automatically so your drives can be saved and replayed. We don't ask for your name, email address or phone number.
  • The account has a random identifier. The app creates its sign-in details and keeps them in your iPhone's keychain.

Data we collect

Location and drives

  • Automatic recording is on by default. With it on, DriveQuality uses your location in the background, even when the app is closed, to notice when you start driving and record that drive. You can turn it off in Settings → Drive capture → Automatic drive detection.
  • When you record a drive yourself, DriveQuality uses your location while you record, including with the screen locked.
  • Motion activity tells driving apart from walking, so drives can start and stop automatically. The raw activity and step readings stay on your iPhone.
  • For each saved drive, the app uploads to our servers: the route (location points with time, speed, heading and accuracy), acceleration and rotation readings from the iPhone's motion sensors, whether DriveQuality was open on screen while the car was moving, the start and end time, distance, the car you chose, and the app version, iOS version and iPhone model.
  • Our servers use this to build your replay, Moments and Drive Style score, and store it with your account.
  • We compare your recent scores with other drivers' scores to show you a percentile. Other drivers can't see your drives or scores unless you share a score card yourself.

Your cars

  • The make, model, year, trim and powertrain you pick or type for each car are stored with your account, so each drive is saved under the right car. If you haven't set a make and model, the name you gave the car is used in their place.
  • A VIN and any car photo you add stay on your iPhone.
  • Car search and VIN decoding look up makes and models in the U.S. National Highway Traffic Safety Administration (NHTSA) vPIC database, directly from your iPhone. That request contains the make you typed or the VIN, and no account details.

Car connection

  • If you link your car's audio or Bluetooth connection, or set up a Shortcuts automation, DriveQuality uses that signal on your iPhone to get ready to record in the car you chose. Saved links stay on this iPhone.

Ownership records on your iPhone

  • Expenses, payment notes, care reminders, odometer readings, saved editions and your dream car are saved on your iPhone. They never sync to our servers or between devices.
  • Optional receipt scanning uses Apple's on-device text recognition. DriveQuality does not upload receipt images or recognized text, retain them as attachments, or include them in analytics. You review and explicitly save the expense fields; the original photo you selected remains in your photo library under your control.
  • A local pre-change snapshot may be retained for recovery. Unreadable files may be retained when you explicitly recover an older save.
  • Backup and CSV exports contain private records. You choose where to save them and who receives them. PDF reports include a car name and aggregated logged costs, not receipt notes or route traces.
  • Optional local care notifications use a generic lock-screen message and a reminder identifier for in-app routing. Notification permission is requested in context.

Sharing

  • Score cards, challenges and edition images leave your iPhone only when you tap Share, and you choose where they go. DriveQuality saves an image to your photo library only when you choose Save Image.
  • A score challenge link carries only your score and its label. It has no handle, route, location or drive data.
  • Ownership share cards contain only the counts shown in the preview, not car names, payment amounts, identifiers, notes, or location.
  • Car and Drive Editions show their title, car name, selected model illustration (when available), and optional recorded distance and duration. They exclude maps, coordinates, dates, scores, health signals, spending, and garage photos. Review your own title and car name for sensitive information before sharing. Edition metadata is saved locally and included in ownership backups; no route or photo is copied into it.

Weather and Find a moment

  • Weather is added automatically when you open a drive; you never enter it. Your iPhone asks Apple Weather (WeatherKit) for the drive's hours, using one approximate point near the middle of the route, rounded to about 1 km. If that isn't enough for a recent drive's replay, it may ask for up to six approximate route areas (also about 1 km). Weather requests never include a complete GPS trace, the exact start or end of a drive, your account identifier or your vehicle.
  • Weather is shown only on your iPhone. It is not uploaded to our servers or stored with your drives. To avoid repeating the same request, your iPhone keeps it briefly: in memory while the app is open, and in a cache that is deleted after 24 hours. The cache is not synced or included in ownership exports.
  • Weather comes from Apple Weather as hourly estimates for an area. It is not a measurement of road grip, visibility through the windshield, or legal driving conditions, and it does not change your Drive Style score. If weather is unavailable, it stays unknown, and it never affects saving a drive.
  • You can turn weather off under Replay details → Weather in any replay. With it off, the app makes no weather requests and hides weather.
  • On iPhones with Apple Intelligence, Find a moment runs entirely on the iPhone. It receives a short list of facts from the drive, without route coordinates, names or vehicle identifiers, and can only pick one of them. No cloud AI model receives your driving data.

App activity and diagnostics (usage analytics)

  • App activity: events such as opening a replay, selecting a Moment, viewing the DriveQuality Pro screen or starting a subscription, and ownership actions such as saving a record or opening a report. Some events include your car's make, model, year, body style and color. These events never include expense amounts, notes, odometer readings or VINs.
  • Car search activity: which suggestions were shown and which one you picked. What you type into car search is not sent. A make or model you typed yourself is recorded only as "typed".
  • Drive diagnostics: whether detection, recording, upload and route processing worked. They don't include location coordinates.
  • These are linked to your account and are on by default. Turn them off in Settings → Privacy → Share usage analytics. The app then stops sending them and deletes any still waiting on your iPhone. Recording and saving drives don't depend on this setting.

Crash and error reports

  • When the app or our servers hit a crash or error, a report goes to Sentry with technical details such as the error, the app and iOS version, the iPhone model and recent app events. Sentry also counts app sessions so we can measure crash rates. We use these reports to find and fix problems.
  • Crash and error reports are separate from usage analytics: the Share usage analytics setting does not turn them off.

Purchases

  • DriveQuality Pro is an auto-renewing subscription (Monthly or Annual) sold through Apple's App Store. Apple handles payment; we never receive your payment-card details.
  • RevenueCat, our subscription provider, receives your DriveQuality account identifier and your App Store purchase information so it can confirm Pro access. Our servers receive purchase records from RevenueCat: product, price, currency, dates and Apple transaction IDs.

Emails you send us

  • If you email support or privacy, we receive your email address and what you write, and use them to answer you. Help & feedback in the app can add your app and iOS version if you choose; nothing is sent automatically.

How we use data

We use data to:

  • detect and record drives;
  • save drives under the right car and sync them to your account;
  • build Drive Replay and pinned Moments;
  • score and summarize Drive Style, and show your percentile among other drivers;
  • provide DriveQuality Pro and restore purchases;
  • find and fix problems with recording, upload, route processing and replay;
  • improve the app, using usage analytics while that setting is on.

What we do not do

DriveQuality does not:

  • sell your personal data;
  • use your driving data for third-party advertising tracking;
  • show ads or track you across other companies' apps and websites;
  • claim to predict crashes;
  • provide medical, legal, insurance, or safety ratings.

In plain terms: DriveQuality does not sell your personal data, and DriveQuality does not use your driving data for third-party advertising tracking.

Service providers

We use these providers to run DriveQuality. We share data with them only to operate DriveQuality, and we require them to protect it at least as well as this policy does.

  • Railway hosts the DriveQuality API servers.
  • Supabase hosts our database.
  • Mapbox matches each drive's location points to roads and looks up speed limits, on our servers. Mapbox receives the location points, without account details.
  • Apple provides App Store purchases through Apple StoreKit, the maps in the app (Apple Maps), weather for your drives (WeatherKit, requested from your iPhone with an approximate location and the drive's hours, without account details) and Find a moment (Apple Intelligence, on your iPhone).
  • RevenueCat manages subscription status and purchase records.
  • Sentry receives crash and error reports from the app and our servers.
  • NHTSA's vPIC service provides car makes, models and VIN decoding, requested directly from your iPhone.
  • Cloudflare hosts this website, including score challenge pages.

Service providers are used to operate DriveQuality, not to sell your driving data.

Data retention

  • We keep your drives, cars, app activity and the other data linked to your account while your account exists.
  • Ownership records stay on your iPhone until you delete them, delete the app, or choose to erase them when you delete your account.
  • Server logs and error reports are kept for up to 30 days.

Deleting your account

You can delete your account in the app: Settings → Account → Delete account. If a drive is recording, finish it first.

  • We immediately delete your account and the data linked to it from our servers: drives, routes and replays, scores and Moments, your cars, any handle or friend connections, and app activity and diagnostic records.
  • The app also removes recordings waiting to upload, synced drive history and your sign-in from your iPhone.
  • Ownership records stay on your iPhone unless you choose to erase them on the same screen. You can export them first. They never sync to our servers.
  • We keep App Store purchase records (product, price, currency, dates and Apple transaction IDs) for up to 7 years for accounting and tax, with no link to your account.
  • Database backups made before the deletion are kept for up to 30 days, until they expire.
  • Server logs and error reports are kept for up to 30 days.
  • We also ask RevenueCat, our subscription provider, to delete its customer record.
  • Deleting your account does not cancel an Apple subscription. Cancel it first in your Apple ID subscription settings; the Delete account screen has a Manage subscription button that opens them.

If you can't open the app, email privacy@drivequality.app.

Your choices

You can:

  • turn off automatic recording in Settings → Drive capture → Automatic drive detection, and still record drives yourself;
  • change Location (Always, While Using or Never), Motion & Fitness, Camera, Photos and Notifications permissions in iOS Settings;
  • turn off usage analytics in Settings → Privacy → Share usage analytics;
  • turn off weather under Replay details → Weather in any replay;
  • export your ownership records in Settings → Your data → Export all ownership records;
  • delete your account in Settings → Account → Delete account.

Turning off key permissions may limit automatic recording, route replay, Drive Moments, or Drive Style features.

Children

DriveQuality is not designed for children under 13. Do not use DriveQuality if you are under 13.

Security

The app and our servers communicate over encrypted (HTTPS) connections. We use technical and operational safeguards intended to protect your data. No system is perfect.

Changes

We may update this policy as DriveQuality changes. If changes are material, we will update the date above and provide notice where appropriate.

Contact

For privacy or support requests, contact: