DriveQuality

Last updated: October 11, 2026

DriveQuality records your drives, replays each route with the moments that mattered, and keeps your car costs and care reminders together. You can keep ownership records without location permission or a subscription.

Contact

In the app, Settings → Help & feedback opens an email to customer support.

Common questions

How do I delete my account and data?

Open Settings → Account → Delete account. If a drive is recording, finish it first. This immediately deletes your drives, routes and replays, scores and Moments, cars and app activity from our servers, and removes recordings waiting to upload, synced drive history and your sign-in from your iPhone. Ownership records (expenses, reminders, odometer readings, editions and your dream car) stay on your iPhone unless you choose to erase them on the same screen; you can export them first. Some records are kept for a limited time after deletion, as the Privacy Policy explains: https://drivequality-public.pages.dev/privacy

If you can't open the app, email privacy@drivequality.app.

Does deleting my account cancel DriveQuality Pro?

No. Apple bills the subscription, so deleting your account does not cancel it. Cancel it first in your Apple ID subscription settings. Manage subscription on the DriveQuality Pro screen or the Delete account screen opens them.

How do I turn off usage analytics?

Open Settings → Privacy and turn off Share usage analytics. The app stops sending app activity, car-search and drive diagnostic events, and deletes any still waiting on your iPhone. Recording and saving drives keep working. Crash and error reports are separate and are not affected by this setting.

How do I stop automatic recording?

Open Settings → Drive capture and turn off Automatic drive detection. You can still record a drive yourself. To stop DriveQuality using your location in the background, set its Location permission to While Using in iOS Settings.

How do I move my ownership records to another phone?

In Settings, choose Export all ownership records and save the JSON backup somewhere you trust. On the new phone, choose Restore ownership backup in Settings or during setup. Preview the file before restoring. Existing record IDs are merged without duplication; your current copies win unless you explicitly choose replacement. Older backups may ask you to create recovered car profiles. Photos, trips, accounts, and subscriptions are not included in this file.

Ownership records are local to this device. Export is not automatic cloud sync. Backups contain sensitive records; only share them intentionally.

Car and Drive Editions

In Today, create your first car edition without recording a drive. After a saved drive, open its reveal and choose Keep this drive. Pick a treatment, edit the title, and tap Save to keep it in your collection. Cancel does not save. Editions are free.

Share edition previews a 1080 × 1350 image. No map, locations, dates, scores, health, spending, or garage photo are included. Your title and car name are visible; recorded distance and duration are optional for drive editions. The model illustration may differ in trim, wheels, or paint. Where a reviewed portrait is unavailable, we use a typographic edition, not another model's picture.

Sharing does not save the edition and does not post without choosing a destination. System share completion is not proof that someone received or viewed it. Saved edition metadata is included in ownership JSON backups; raw drive telemetry and photos are not. Removing an edition does not remove its original drive or expenses.

Why did my care alert not arrive?

Enable a date alert inside the reminder and allow notifications. Check iOS notification settings and Focus. DriveQuality requests a limited window of upcoming alerts and refreshes it when opened. “Scheduled” means the device accepted the request, not that delivery is guaranteed. Already-overdue care stays visible in Today and Garage. Mileage reminders use readings you enter; the app does not continuously read your odometer.

What happens when I mark repeating care done?

The completed record stays in your history and the next calendar occurrence is created once. Undoing completion removes its uncompleted next occurrence. No expense is created automatically. Follow your vehicle manufacturer's schedule.

What is free, and what does DriveQuality Pro add?

Free: recording and saving every drive, replaying your latest 3 drives per car with their top Moments, expense records, care reminders, the monthly summary, JSON backup and restore, and CSV exports. DriveQuality Pro, a Monthly or Annual auto-renewing subscription, adds replays of up to 90 recent drives per car, every pinned Moment and all performance runs, and a six-month ownership report with PDF export. Current App Store prices are shown in the app before you subscribe. Restore Purchases and Manage subscription are on the DriveQuality Pro screen. Payments you have not logged cannot appear in a report, and lower logged costs do not prove savings.

What should I include in feedback?

Open Settings → Help & feedback. You can preview and optionally include app/build and iOS versions before sending an email. Nothing is sent automatically. Describe the issue without including private records, receipts, routes, or VINs unless you intend to share them. If Mail is unavailable, copy the support address above into your email service.

Why did my drive not save?

A drive may not save if it was too short, did not have enough credible route data, looked like walking or transit, or could not finish uploading. The app should show a plain-language reason when a drive is not saved.

Why is my route not shown?

DriveQuality only shows route replay when the backend has enough trustworthy route evidence. If the route is still building, limited, or unavailable, the app should explain why instead of drawing a fake route.

Why did recording keep running after I parked?

DriveQuality uses stop detection and cooldown checks to end a drive. If it is still recording after you have parked, open the app and tap Finish drive, then contact support with the approximate drive time.

Does DriveQuality use my data for insurance?

No. DriveQuality is not an insurance rating, legal rating, medical rating, crash predictor, or guaranteed safety product.

Does DriveQuality track me for ads?

No. DriveQuality shows no ads and does not use driving data for third-party advertising tracking.